HomeResearchPublications Research Paper Towards understanding consumers’ needs. Prepared for the Financial Services Authority by The Henley Centre Ltd By Henley Centre and Financial Services Authority Publication details Publication date 1 June 2005 Series or book FSA Consumer Research Series or chapter number 35 Publisher Financial Services Authority http://www.fsa.gov.uk/Pages/Library/research/consumer/2005/index.shtml Notes FSA search Topics Economics Finance