HomeResearchPublications Parliamentary Paper The NHS improvement plan: putting people at the heart of public services: presented to Parliament by the Secretary of State for Health by Command of Her Majesty By Great Britain. Department Of Health Publication details Publication date 1 June 2004 Series or book Command Paper (Great Britain. Parliament) Series or chapter number Cm. 6268 Publisher TSO http://www.dh.gov.uk/prod_consum_dh/groups/dh_digitalassets/@dh/@en/documents/digitalasset/dh_4084522.pdf Topics Health Public Policy