Report

Consumer Protection Study 2022: understanding the impacts and resolution of consumer problems

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Publication details

Publication date
Series or book
BEIS Research Papers
Series or chapter number
2022/005
Pages
pp. 1–47
Publisher
Department for Business, Energy & Industrial Strategy
View on gov.uk

Summary

Study of the problems consumers faced with purchases, their impacts on consumers and how successfully they were resolved.

Notes

References: Felstead, A. and Reuschke, D. (2020) 'Homeworking in the UK: before and during the 2020 lockdown', WISERD Report. Cardiff: Wales Institute of Social & Economic Research, Data & Methods.

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