HomeResearchPublications Book Chapter The untold story of multi-mode (online and mail) consumer panels: from optimal recruitment to retention and attrition By Allan L. McCutcheon, Kumar Rao and Olena KaminskaEdited by Mario Callegaro, Reg Baker, Jelke Bethlehem, Anja S. Göritz, Jon A. Krosnick and Paul J. Lavrakas+More Publication details Publication date 15 May 2014 Series or book Online Panel Research: A Data Quality Perspective Series or chapter number No.5 Pages pp. 104–126 Publisher Wiley ISBN 978-1-119-94177-4 Notes Ordered for stock 09 June 2014 Topics Survey Methodology